Charger Details
The Charger Management section of your dashboard contains all the pages used to manage your EV chargers. This section is located immediately below the Overview tab in your dashboard’s sidebar.
For charger options, click on the horizontal ellipsis icon at the top of the charger info box.
Edit charger
To edit charger info, click the horizontal ellipsis icon at the top of the charger info box, then select Edit charger
Charger details
In charger details, you may change the Display ID, Manufacturer, Model, Location, and OCPP ID (see below). The connector will change if you select a new Manufacturer and Model, and the address will change if you select a new Location. Editing the address of a Location must be done in the Company tab.
If the serial number needs to be changed, please contact sitehosts@chargelab.co.
Edit OCPP ID
A charger’s OCPP ID must be set the same in your dashboard as the charger’s configuration in order for it to connect. If a mismatch exists, chargers will not connect to your dashboard.
To help with troubleshooting charger connection issues, the OCPP ID as set in your dashboard can be edited in the dashboard.
The OCPP ID should not be edited if the charger has already connected to the system. Changing the OCPP ID in your dashboard does not change the OCPP ID configured on the charger itself. After a charger has previously successfully connected, changing the OCPP ID will cause the charger to disconnect.
Driver information
The Driver message field should provide any information that needs to be passed to the driver, such as instructions to EV drivers for finding this specific EV charger.
The Parking space #, Unit #, and Internal note fields are private. They will only be visible to other dashboard users and select EV drivers (e.g. the owner of a dedicated EV charger in a multi-family building).
Settings
The Settings section shows details related to connectivity, pricing, access, charger visibility, and more. Please note that the Access type cannot be changed from this menu and must be adjusted via the Access tab in the dashboard.
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