Access page
Access settings govern who can use an EV charger when physically standing in front of the station, not how the charger is displayed on public charging maps. There are two broad categories of access states: Public chargers and Private chargers.
To change a charger’s visibility on public charging maps, edit the charger’s settings. By default, EV charger access is set to public. This does not necessarily mean your chargers will be discoverable on public maps. Rather, it means that anyone who finds the charger in the real world will be able to interact with it.
If you make EV chargers private, only specified users or user groups will be able to use the chargers. When users who do not have access scan a private charger’s QR code, public charger apps will tell these users that they do not have access and not allow them to charge.
Make chargers private
To view the Access page, click Access in the sidebar.
To create a new group of private chargers, click the Make charger private button on the main Access page. Use the dropdown to select the chargers you want to make private. Note that each charger can only be part of one private charger group.
After selecting the chargers you want to put in the new private charger group, you can grant access to individual drivers by using their email address. You can also grant access to any drive using an email from a company domain, such as @acme.com. Finally, you can grant access to both a company domain and individual drivers from outside that company domain. Please note that the driver must have created an account on your driver app or web app.
You can edit private charger groups at any time to add or remove drivers or company domains. You can also delete a private charger group. If you delete a private charger group, all the chargers in that group will be made public again.
We recommend being conscious of how you use private charger groups and access restrictions. For example, in a workplace charging setting it may be tempting to restrict access using your company email domain. However, some employees may have already created an account using their personal email. You may also want to let visitors use your chargers, even if they don’t have an email with your company domain. In this case, it may be more effective to hide your chargers from public charging maps but not apply access control.